Welcome to NYX NOIR! By using our website and placing orders, you agree to the following terms and conditions:

1. Use of Our Website:

   – Use this website for legitimate inquiries and orders only.

   – Provide accurate contact information for order processing.

   – Agree to receive communication from us regarding your order if necessary.

2. Contract:

   – Upon placing an order, you’ll receive Confirmation (Order & Shipping) mails/messages.

3. Availability of Products:

   – Orders are subject to product availability. We may offer substitute products if needed.

4. Refusal to Process an Order:

   – We reserve the right to refuse or cancel orders due to exceptional circumstances.

5. Delivery:

   – We aim to deliver orders within the specified timeframe. Delays may occur due to unforeseen circumstances.

6. Price and Payment:

   – While we strive for accurate pricing, errors may occur. We’ll inform you of any discrepancies and offer options for resolution.

7. Invoice:

   – An invoice will accompany your delivered products.

8. Taxes:

   – All purchases are subject to applicable taxes.

9. Exchange/Return/Refund Policy:

   – Please refer to our detailed Exchange/Return/Refund Policy on our website.

10. Confirmation/Cancellation:

    – Confirmation calls may be made for COD orders. Cancellations are subject to certain conditions.

11. Refund:

    – Refunds will be initiated within 7 working days upon return of the order.

12. DopeCoins:

    – DopeCoins can be used for purchases on our website. They are non-refundable and non-transferable.

13. Return and Exchange Period:

    – Products can be returned or exchanged within 15 days of purchase.

14. Eligibility for Return and Exchange:

    – Proof of purchase is required for all return and exchange requests.

15. Conditions for Replacement or Refund:

    – Please review our detailed conditions for replacement or refund on our website.

16. Process for Return and Exchange:

    – Contact our customer service team to initiate the process.

17. Refund and Exchange Options:

    – Customers may opt for a full refund or exchange, subject to availability.

18. Fraud Prevention Measures:

    – We reserve the right to refuse returns or exchanges suspected of fraudulent activity.

19. Modification of Terms and Conditions:

    – We may modify these terms and conditions at any time without prior notice.

20. Customer Satisfaction Guarantee:

    – Your satisfaction is our priority. We’re committed to resolving any issues promptly and fairly.